on Just Publishing Advice:
If you are a new Amazon author thinking about publishing an audiobook with Audible ACX (Audiobook Creation Exchange), beware.
Amazon’s marketing of its audiobooks on Audible has a very big downside for authors and narrators.
As a publisher, you would have to dig deep into the terms and conditions to find it. But buyers know how it works.
Amazon customers can return an audiobook within 365 days and get a new book in exchange.
Chris The Story Reading Ape's Blog 
I had an email from Audible in November saying this refund/royalty clawback is now limited to returns within seven days, which are more likely to be genuine ‘faulty product’ refunds.
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Thanks for that information, Jemima 😃
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