on Jane Friedman site:
Fiction writers are told to get their readers to bond quickly with their characters—in particular the protagonist. In few pages, they must make the hero of their story empathetic, relatable, and understandable.
Wow, that’s a herculean task. How long does it take us to truly “get” a person we meet? Five minutes? An hour?
While some of us are intuitive and savvy and feel we can “size up” a stranger in record time, truth is people are complex, they show a persona that may mask who they are underneath, and they may not reveal all that much at first (or ever).