Freetime update causes problems for children’s Fire tablets

In case you are wondering what is going on with your Kid’s Fire Tablet…

The eBook Evangelist

freetimeFurther information has surfaced in the Amazon forums on the latest issue with Fire tablets de-registering themselves. Earlier today, I noted that this seemed to be affecting Fire tablets with Freetime installed. According to the latest messages on an Amazon forum thread, that Freetime update is the root cause of the issue.

According to a poster on one thread:

Just got off the phone, received confirmation that ALL content and progress is lost. It sounds like it is something to do with the update to FreeTime, and that update accidentally de-registered the kindles.

Others report being told the same thing. While Fire tablets have a backup and sync function, content in Freetime on children’s accounts is a separate backup setting. (You can set Freetime to default to a backup on the cloud under the Freetime settings tab.)

There are also an increasing number of reports (like this one) that many…

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