Hope, Fear, and… Shopping for Books at Amazon

chrismcmullen

SHOPPING AT AMAZON

When browsing for a book (or other product) at Amazon, it’s amazing how much hope, fear, and other emotions factor into the shopping experience.

Whether you’re a customer, an author, or an Amazon seller, it may be worthwhile to take a moment to try to understand the psychology of Amazon sales.

Imagine yourself staring at a book detail page at Amazon.com, considering a book that caught your attention.

There are two types of criteria that may influence whether or not you purchase the book:

  • You may apply logical reasoning.
  • You may be influenced by your emotions.

For most customers, both aspects may factor into the purchase decision. Some customers generally rely much more on one aspect than the other.

It may not even be a conscious decision. Many people are influenced by emotional responses without even realizing it. Sometimes the emotional aspect is subtle. Sometimes it may…

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